Responsible Gambling at Ladbrokes UK
At Ladbrokes, we believe gambling should always be fun, safe, and in control. We are committed to providing a responsible gambling environment for all UK customers in line with UK Gambling Commission requirements. Whether you need to take a short break or seek professional support, ladbrokesuk.com offers a full suite of tools and resources to help you stay in control. Gambling is for entertainment — never a way to make money or solve financial problems. If you feel your gambling is no longer enjoyable, please use the tools below or reach out for help.
Age Restriction – 18+
All gambling services on ladbrokesuk.com are strictly for customers aged 18 and over. We verify age during registration and perform ongoing checks to prevent underage gambling. If you are a parent or guardian, we recommend using parental control software such as Gamban or Net Nanny to block access to gambling sites.
Self-Control Tools
Ladbrokes provides a range of practical tools so you can manage your gambling activity at any time from your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
Session Time Limits
Set a maximum session time to receive a reminder when you have been logged in for a specified period. This helps prevent unplanned extended play.
Reality Checks
Enable regular on-screen reminders showing how long you have been playing and your net wins or losses during the session.
Self-Exclusion
If you feel you need a longer break, you can self-exclude from ladbrokesuk.com for a minimum period of 6 months. During this period, your account will be suspended and all marketing communications will cease. Self-exclusion can also be applied across multiple operators via GAMSTOP, the UK's national self-exclusion scheme.
- GAMSTOP – gamstop.co.uk – free multi-operator self-exclusion
- Exclusion periods: 6 months, 1 year, 5 years, or permanent
- To re-register after exclusion, a cooling-off period applies
Warning Signs
Gambling may be becoming a problem if you notice any of the following signs in yourself or someone close to you:
- Spending more than you can afford to lose
- Borrowing money or selling possessions to fund gambling
- Lying to friends or family about how much you gamble
- Feeling anxious, irritable, or depressed when not gambling
- Neglecting work, study, or family responsibilities because of gambling
Help & Support Resources
You are never alone. The following free and confidential organisations provide specialist support for gambling-related concerns in the UK:
| Organisation | Website | Contact |
|---|---|---|
| GamCare | gamcare.org.uk | 0808 8020 133 (free, 24/7) |
| Gamblers Anonymous UK | gamblersanonymous.org.uk | 0330 094 0322 |
| BeGambleAware | begambleaware.org | 0808 8020 133 |
| Gambling Therapy | gamblingtherapy.org | Online chat available |
Our Commitment
Ladbrokes works in partnership with leading responsible gambling charities and is fully compliant with UK Gambling Commission Licence Conditions and Codes of Practice (LCCP). Our customer support team is trained to identify and assist customers who may be experiencing difficulties. If you have any concerns, contact us at any time through the support channels on ladbrokesuk.com.